H&SS Computer Consulting and Purchasing Support

H&SS Computing provides hardware and software technical support for university-owned computers. Support is limited to specific Dell and Apple models running Macintosh OS 10.4 (or higher) and Windows XP 32-bit or Vista Enterprise 64-bit.

If you are considering purchasing a new machine, either for your personal educational needs or for your department, please contact us. We can assist with determining your computing needs and ensuring that purchased hardware is compatible with H&SS Computing's support criteria, your current equipment configuration and the university's technology infrastructure. This service extends to peripheral devices and accessories as well.

Undergraduates in need of computing assistance should contact Computing Services at 412-268-HELP. For more information specific to first year undergraduates at Carnegie Mellon, please visit the FreshStart website.

Check our documentation page for more information, including instructions for adding printers to your CMU or personally-owned computer.

For any assistance with your hardware or software, or questions regarding our policies, call H&SS Computing at (412) 268-5136 or email hsshelp@andrew.cmu.edu.

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